Future-proofing Oslo Taxis platform with Sicra and River Security
“Oslo Taxi is a technology company. We work with AI, large data sets, and have strict privacy requirements. That means we also need a security strategy that gives us full control. River Security doesn’t just hand over a report and walk away—they stay involved. When vulnerabilities are found, we fix them together. That’s the kind of proactive partner we need.”
– Stein Waalen, IT Director, Oslo Taxi
Introduction
Oslo Taxi is far more than a fleet of vehicles. As one of Norway’s largest platform providers for the taxi industry, Oslo Taxi develops sophisticated systems for booking, payments, and logistics—handling large transaction volumes each year. In a market facing increased digital competition from global players like Uber and Bolt, Oslo Taxi must constantly innovate while safeguarding its premium brand.
Recognizing this need, Oslo Taxi has made cybersecurity a top priority—not just for compliance, but as a critical enabler for business continuity and trust.
Challenges
When CIO Stein Waalen joined Oslo Taxi, it was clear that the company needed a more comprehensive approach to cybersecurity. He encountered two extremes in the market: heavyweight, expensive SOC services on one end, and basic one-off penetration tests on the other—with little follow-up or accountability.
What he really needed was a balanced solution: one that delivered real insight, continuous protection, and active involvement from security experts.
Solution
After learning about Sicra’s collaboration with River Security, Waalen reached out—and the partnership was quickly established.
Together, Sicra and River Security implemented a two-step solution tailored to Oslo Taxi’s needs:
- Digital Footprint – Mapped Oslo Taxi’s external digital exposure and uncovered potential vulnerabilities.
- Active Focus – A continuous monitoring service that identifies threats before they can cause harm.
Unlike traditional approaches, River Security’s team remained actively involved. When a Log4J vulnerability was discovered in an externally managed system, it was detected and resolved quickly—thanks to ongoing oversight that would have been difficult to maintain from the inside.
“This stands out as one of the most successful vendor relationships I’ve had in recent years. I am highly satisfied with the collaboration.”
– Stein Waalen, IT Director, Oslo Taxi
Outcomes
- Proactive Monitoring: River Security’s Active Focus solution provides continuous insight into Oslo Taxi’s digital environment, with vulnerability reports—even on Friday evenings—delivered the moment action is needed.
- Ongoing Partnership: Vulnerabilities are resolved collaboratively, with no surprise costs for additional testing or support.
- Peace of Mind: With security under control, the team at Oslo Taxi can focus on innovation, growth, and delivering future-ready transport solutions.
Conclusion
For Oslo Taxi, cybersecurity is no longer a one-time task—it’s an ongoing, strategic function. With Sicra’s expert consultants and River Security’s always-on protection, the company has built a resilient foundation for the future.
In a dynamic and competitive industry, this partnership ensures that Oslo Taxi can keep innovating—without having to worry about what’s happening in the background.
Facts
Established in 1921, Oslo Taxi is a pioneer in Norwegian urban transport and remains one of the most recognized and trusted names in the Oslo metropolitan area. The company is owned by a cooperative of taxi owners, ensuring that drivers have a stake in the business. Oslo Taxi offers a wide range of transport services, including regular taxi rides, pre-booked business transport, and specialized services for the elderly and people with disabilities.
It has embraced digital transformation through its app and booking systems, enabling easy access to rides and transparent pricing. Oslo Taxi’s main goal is to provide safe, reliable, and efficient transport services while upholding high standards of service, environmental responsibility, and driver professionalism.
